FAQ
About Your Order
It takes 1-3 business days for processing,
International shipping takes a minimum of 15 days. The processing times are standard for all orders.
Click to read our shipping policy.
We’ll make it up to you. You can request a refund, or an exchange/store credit. Please contact us at help@greenlivinglife.com
You can see each product's MOQ (minimum order quantity) on the product page, if your quantity is less than that, you can not make an order on line.
Don't worry! Contact us via help@greenlivinglife.com and tell us about your needs, our product team will soon relpy with the solution.
We fully guarantee and ensure that your package will arrive; if you find that your package has NOT arrived as per the timeline outlined on our Shipping FAQ page, please contact us at help@greenlivinglife.com , and we’ll get you sorted!
GreenLiving offers 30 days return policy. To be eligible for a return, your return products must be in their original packaging and unused.
Customer is responsible for return shipping and related expense.
1. Please contact us through the contact us page, or email us at help@greenliving.com . Please include your order number and let our Greenliving team know about the issue and why you would like to return your product.
2. Upon receipt of your exchange/return request, our customer service representative will email you the exchange/return instructions and the exchange/return address. Please follow the instructions to process the exchange/return.
3. Pack your items carefully and return the product (in its original packaging) via a trackable mail service 15 days from the date of delivery to the address provided by our customer care representative.
4. Once we receive the returned items, you will receive a refund within 7 working days . The refund does not include any postage charges you may have incurred when purchasing or returning the product.
Click to read our return&refund policy.