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Shipping policy

Please note that although we are dispatching products as soon as possible in line with our Shipping Commitment below, we wish to advise that you may experience delays with the delivery to your parcel due to COVID-19.

Order processing

GreenLiving agrees to dispatch the product(s) ordered within 3 working days from the payment receipt date. We will send a notification to you by email when your order is dispatched.

Shipping policy

GreenLiving offers FREE standard shipping for USA . 

Shipping timeframes

You should expect your parcel within 10-15 business days.

If your parcel does not arrive within this timeframe, please contact us at help@greenlivinglife.com   and we will track it for you.

These timeframes apply to USA only. 

Our partner logistic will deliver straight to your door, however, if undelivered a calling card will be placed in your letterbox to notify you that your parcel is ready to collect at your nearest post office.

Greenliving are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters or delivery company strikes, etc.

Customs & Duties

When international orders reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. GreenLiving takes no responsibility for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs office for further information regarding taxes and duties. 

GreenLiving are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters, missed delivery or delivery company strikes, etc.

GreenLiving Guarantee

If you are not completely satisfied with our product, please contact us at help@greenlivinglife.com  . If we are unable to resolve the problem, we will be happy to offer a replacement or full refund.

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